Kerala Hills and Backwaters Escape

We know that planning the perfect getaway comes with a few questions, and we're here to help! Whether you're curious about our accommodations, experiences, sustainability initiatives, or bookings, our FAQs have got you covered. If you don't find what you're looking for, feel free to reach out—we're always happy to assist!

We know that planning the perfect getaway comes with a few questions, and we're here to help! Whether you're curious about our accommodations, experiences, sustainability initiatives, or bookings, our FAQs have got you covered. If you don't find what you're looking for, feel free to reach out—we're always happy to assist!

We know that planning the perfect getaway comes with a few questions, and we're here to help! Whether you're curious about our accommodations, experiences, sustainability initiatives, or bookings, our FAQs have got you covered. If you don't find what you're looking for, feel free to reach out—we're always happy to assist! We know that planning the perfect getaway comes with a few questions, and we're here to help! Whether you're curious about our accommodations, experiences, sustainability initiatives, or bookings, our FAQs have got you covered. If you don't find what you're looking for, feel free to reach out—we're always happy to assist!

Note: We strongly advise getting travel insurance that includes coverage for disruptions caused by COVID-19. 
You have up to 45 days before the tour begins to cancel, in which case your entire land deposit and any advance payments you paid will be refunded within 21 business days.

Note: Only the land portion of the journey is subject to cancellation and rebooking policies; domestic and international train and airline tickets are not. 

Note: When purchasing tickets for domestic or international travel, you must pay in full at the time of booking. You must also abide by the cancellation, rebooking and booking regulations of the individual airline and rail operators. 

45 days before the tour's commencement date:
Should government travel restrictions force the cancellation of your journey, your deposit and any progress payments will be fully credited towards a future tour with us at no additional cost.

We are not required to provide any reimbursement for services that you do not use if you cancel a trip after it has started for any reason. On your behalf, Royal India Tours will make every effort to retrieve as much of your money as we can or work out a credit for later usage.

Any costs resulting from a cancellation or adjustment made between thirty days before the tour start date and the tour end date will be your responsibility and must be paid by you within twenty-four hours of the modification. 

We are not required to provide any reimbursement for services that are not used if the tour must be changed or cancelled for any reason other than illness or COVID-19. On your behalf, Royal India Tours will make every effort to retrieve as much of your money as we can or work out a credit for later usage. Any associated costs are your responsibility and must be paid for within a day.

Refunds or cancellations won't take effect until we get official documentation of the cancellation. 

Visit for the complete cancellation and refund policy.

There is a required single surcharge for travellers travelling alone.

Please provide valid passport details Either at the time of purchase or no later than 45 days before the travel date, customers must provide valid passport details. The reservation may be cancelled if this isn't done. Customers will be in charge of any associated costs and fees in this case.

Most visitors need a visa to enter India, except for citizens of Nepal and Bhutan. Tourist visas last for six months but cannot be extended. Nationals of some countries can get a visa on arrival, while others need to apply in advance online. Leaving on a tourist visa means no re-entry within two months, with some exceptions. Businessmen and students can get five-year visas. Certain areas require special permits, and some are off-limits to foreigners.
To get a visa apply online at  https://indianvisaonline.gov.in/evisa/tvoa.html

The purpose of international travel insurance is to go with you and help you make better-informed travel decisions. Travel insurance is mandatory for all travellers and should be taken out before travel and must be purchase from your home country with Sum Insured $50,000 USD to $200,000 USD. Your insurance must cover personal accidents, death, medical expenses and emergency repatriation with coverage. We also strongly recommend coverage for cancellation, curtailment, personal liability, loss of luggage and personal effects. You must provide your policy number and the insurer's emergency contact 15 days before the tour starts. Without these details, you will not be able to join the trip.

During the tour, you are in charge of all your possessions. The standard weight limit for checked baggage on Indian domestic airlines is 15 kg, while carry-on luggage is 7 kg.

Unfortunately, wheelchair users and anyone with limited mobility cannot now participate in our tours because our cars are not wheelchair accessible. 
Note that this will require a general degree of fitness. Before making a purchase or booking a trip, please speak with your healthcare physician if you have any concerns.

Please be aware that your schedule may be changed, subject to availability, or an equivalent activity may be provided in its place if entry to a site is impacted by modifications to working hours or public holiday closures.

This covers any modifications to your reservation that you request, including but not restricted to those that call for reissuing the Purchase Confirmation or an airline ticket.
Changes: $100.00 per reservation plus any extra fees levied by the airline, cruise line, lodging or any travel agencies.

In the event that Royal India Tours receives notification of an inaccurate name, there will be a $100.00 booking fee in addition to any additional fees levied by the airline, cruise line, lodging provider or other travel suppliers.